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Refund Policy

Last updated: December 16, 2025

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with MetaGhost within the first 7 days of your purchase, you may request a full refund.

Eligibility for Refund

To be eligible for a refund, you must:

  • Request the refund within 7 days of your initial purchase
  • Provide a valid reason for the refund request
  • Not have previously received a refund for MetaGhost

Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Requests made after the 7-day period
  • Account suspended due to Terms of Service violations
  • Subscription renewals (only first purchase is eligible)
  • Promotional or discounted purchases (special offers may have different terms)

How to Request a Refund

To request a refund:

  1. Contact us via Telegram
  2. Provide your account email and payment details
  3. Explain the reason for your refund request

Processing Time

Refund requests are typically processed within 3-5 business days. The refund will be issued to the original payment method:

  • Card payments: 5-10 business days to appear on your statement
  • Cryptocurrency: Refunded in USD equivalent to a provided wallet address

Account Termination

Upon receiving a refund, your MetaGhost account will be terminated and you will lose access to the application and all associated features.

Contact

For refund requests or questions, please contact us via Telegram.